Updated: February 20267 min read
Troubleshooting
Common failures and fast diagnosis steps for desktop, PWA, sockets, and sharing flows.
Pairing Fails or Expires
- Regenerate QR and complete scan within expiry window
- Confirm both devices are signed in to the same account
- Validate system clock skew is minimal on both devices
Clipboard Not Syncing
- Check socket connection status in Settings
- Ensure subscription/trial is active and checkout was completed
- Verify at least two devices are online for same user
- Inspect auth_error or subscription_required socket events
Render Build Failures
If Next build fails on TypeScript target/iterator issues, ensure tsconfig target is ES2015+ for iterables or avoid unsupported iterator patterns in edge routes.
Support Channels
- Security reports: security@quilon.dev
- Abuse reports: abuse@quilon.dev
- General support: support@quilon.dev